Know the service-call fee before scheduling

Clear service-call pricing

Professional appliance diagnosis, with a repair estimate for you to review before work begins.

Service-call fees are not complete repair prices.

Appliance repair service-call fees

Service-call fees before any repair is approved
ServiceFee
Most residential appliances in our approved standard-area ZIP codes around Citrus Heights$80
Commercial appliances or ZIP codes outside our standard area, including Auburn and West Sacramento$100

Commercial service in an extended area is $100 total for the service call. These conditions do not stack.

Tell us your ZIP code and appliance details. Residential service calls in our approved standard-area ZIP codes are $80; other ZIP codes are $100. If your appliance needs classification or your ZIP code is incomplete, we’ll confirm the applicable fee before scheduling. Check our service areas or call with your address.

Dryer vent cleaning is a separate service. We confirm its pricing when we contact you.

What the service call includes

The service call includes an on-site, comprehensive diagnostic inspection. The technician inspects the appliance, identifies the likely cause of the problem, and explains the recommended repair.

The complete repair price depends on the diagnosis, appliance type, model, and required parts. We review the repair estimate and recommended work with you before you decide whether to proceed.

You decide whether to repair

The diagnostic service-call fee is waived with repair. If you decline the repair after diagnosis, you owe the applicable service-call fee.

If you decline the repair after the diagnostic visit, the service-call fee is $80 for most standard-area residential appliances or $100 for commercial appliances or extended-area service. For an unclassified request, we establish the fee with you before scheduling the visit.

Website special: save $10 by mentioning this website to your technician. Your repair estimate will be reviewed before work begins.

180-day parts-and-labor warranty

Repairs are backed by a 180-day parts-and-labor warranty for the same exact issue, with no exclusions.

Contact us if the same exact issue returns during the warranty period.

Request appliance service

Send your appliance and location details. We’ll contact you to confirm availability and agree on a time. Submitting a request does not confirm an appointment.